Contact Us

Need help with your order, delivery, product concern, or warranty request? Contact Novus Rising through our official support channels.

Business Information

Novus Rising Merchandise Shop is owned and operated by Novus-Rising Online Shop, a business registered with the Philippine Department of Trade and Industry (DTI).

Official Support

Email: astillero.iancarlo@gmail.com Contact Number: 09560886999

Order Concerns

For faster support, please include your full name, order number, contact number, and a clear description of your concern.

Response Time

We aim to respond as soon as possible. Response time may vary depending on queue volume, weekends, holidays, and order volume.